EHR, workflows, decision support
Putting the right knowledge in front of the right person at the right moment in the workflow — from a drug-interaction alert to a risk score, done well enough to be trusted.
The digital chart at the centre of modern care — what's inside it, how EHR differs from EMR, and why the hard part is workflow, not storage.
How a health system knows that records from a dozen places are the same person — identity matching, the EMPI, and why a wrong match can be dangerous.
The discipline that sits between clinicians, data and computers — designing how health information is captured, stored, moved and used so it actually helps care.