Apollo Hospitals has unveiled an extended partnership with Google Cloud, aiming to empower every Indian through the digital healthcare platform, Apollo 24|7.
Overcoming Healthcare Challenges in India
Access to quality healthcare has been a persistent challenge in India, with a pronounced urban-rural divide. Statistics from McKinsey & Company reveal that 60% of hospitals, 75% of pharmacies, and 80% of doctors are concentrated in urban areas, leaving rural regions underserved. In response to this disparity, technology emerges as a promising solution to expand healthcare reach across the nation.
The Apollo 24|7 Vision
Fully integrated with Google Cloud, Apollo 24|7 is a comprehensive healthcare platform envisioned to deliver an all-encompassing healthcare experience. It encompasses telemedicine services, online doctor consultations, doorstep medication delivery, and enhanced clinical decision-making capabilities.
Key Highlights of the Collaboration
- AskApollo Patient-Centric Service: Central to this partnership is AskApollo, a patient navigation service harnessing Apollo’s Clinical Intelligence Engine (CIE). CIE, developed using extensive real-world clinical data gathered over 40 years, utilizes Google Cloud’s advanced AI and machine learning technologies. Additionally, Apollo Hospitals is exploring the integration of Med-PaLM 2, a Google-developed LLM trained in medical knowledge to provide medical insights and generate clinical summaries.
- Modernized Cloud Platform for Apollo 24|7: Apollo 24|7 stands as India’s largest and fastest-growing healthcare platform. In collaboration with Google Cloud partner, Searce, Apollo 24|7’s engineering teams have successfully deployed 78 microservices and over 40 databases on Google Cloud with zero downtime. The platform’s data lake is also built on Google BigQuery, streamlining data consolidation for improved decision-making and clinical outcomes.
- AI-Powered Clinical Decision Support System: Collaborating with Google Cloud, Apollo 24|7 has developed a Clinical Intelligence Engine (CIE) using Google Cloud’s Vertex AI and generative AI (gen AI) models. This empowers doctors to make informed decisions during consultations, leveraging data from Apollo Hospitals and Google Cloud’s extensive language models while ensuring patient data remains securely within the healthcare system.
- Genuine Healthcare Insights on Google Search: Google and Apollo Hospitals, in their enduring collaboration, strive to enrich healthcare accessibility, precision, and affordability for millions of Indians by melding Google’s AI prowess with Apollo’s 40-year healthcare wisdom.
Shobana Kamineni, Vice Chairperson of Apollo Hospitals, emphasized, “Our partnership with Google Cloud is poised to address the challenge of access to timely and accurate health information in India.” Thomas Kurian, CEO of Google Cloud, added, “Generative AI has the transformative power to bring conversational medicine to clinicians and patients alike.”
This partnership promises to not only enhance healthcare accessibility but also support clinicians and care teams, ultimately benefiting millions of Indians. Google Cloud’s commitment to data governance and privacy ensures secure patient data management, reinforcing the responsible use of generative AI in healthcare.